Best White and Gray RTA Cabinets in the Business

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Personalized Online Service for Cabinets

One of the great advantages to buying kitchen cabinets online from a specialized distributor might surprise you: the customer service! Best of all, you can get all of your questions answered from the comfort of your own home, without having to set aside a time to visit a store. Nelson Cabinetry, for example, has noted that it can be tricky to be sure all your bases are covered when you visit a physical store: people sometimes realize that there’s a measurement they’ve forgotten to take, or they need to drive back home to get pictures for their sales representative. You won’t run into these kinds of setbacks when you buy kitchen cabinets online!



So what kinds of questions might come up when you buy cabinets online, and what can you expect from your customer service representative? It’s a little different from going into a brick-and-mortar store, so read on to find out what to expect from your online shopping experience.

How to Find a Cabinet Company

Before delving any deeper into what to expect from your customer service online, it’s essential to address how to go about finding a cabinet distributor in the first place! You can do a search with Google by typing the phrase “high quality kitchen and bathroom cabinetry,” for example, to see what online distributors there are to choose from. Take the time to explore the company’s website and be sure to do your due diligence, too. Does the website feature a testimonials page, for example? Can you tell how long the company has been in business? If you can’t find the answers to these questions, you can always ask the company directly.

Different Ways to Contact the Company

Usually there will be a few possible ways for you to reach out to a cabinet company if you’ve got a few questions for them. Finding the company using a Google search will usually provide you with the phone number for the company, as well as any physical address. If you’re not so much of a phone person, a Google search will also usually provide you with a link to the company’s website, where there should be a “Contact” section that provides you with an e-mail address. Additionally, many online distributors have also integrated a chat window into their website that will pop up while you are browsing their website, making it even easier to establish instantaneous contact with a sales representative. This is a great first step to deciding if a particular company is right for you—if you walk away from this initial encounter with a positive impression of the company, then chances are you’ve made the right choice.


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Explore the Website

Cabinet distributors that specialize in online sales put a lot of thought into the design of their website, which serves as a kind of “calling card” in addition to providing a catalog of the items available for sale. So be sure to take a moment to explore everything that they have to offer. It’s likely you will get a lot of your questions answered that way, especially if there is a FAQ (Frequently Asked Questions) page.

Free 3D Kitchen Design

Be sure to order from a company that offers free 3D kitchen design. It’s as easy as entering your information into a contact form and letting the design team do the rest!



Consider Ordering Samples

Cabinets can be a pretty big investment, so it’s worth taking a little extra time and effort to ensure you’ve made the right choice. Together with a 3D design of your remodeled kitchen, a door sample (like this one from Nelson Cabinetry) will give you a great idea of how the cabinets will look in your space.


Our customer service team at Nelson Cabinetry is here to help. For more information write to us at info@nelsonkb.com or just call 832-998-6598.

Looking for new cabinets? Gray Collection or White Collection

Nelson Cabinetry

Nelson Cabinetry is an online distributor of high quality kitchen and bathroom cabinetry. We pride ourselves in delivering a high quality product via an easy to use, convenient website. Placing your cabinet order has never been easier and you can do so from the comfort of your home, office or job site.


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