How long will my order take to get to me once it ships?

Depending on the warehouse your cabinets are shipping from and the freight company, most transit times to your local freight terminal will be 1-6 business days.  After your order arrives at your local terminal, the freight company will contact you (at the number you entered with your shipping address) to schedule the exact delivery day.

What if something on my order is out of stock?

In some cases, there will be certain items out of stock. If this is the case, we will notify you and let you know when it will be in stock. Then you will have the option to:

1) Ship all in-stock items right away and the out-of-stock item(s) when they come in. You may be responsible for additional shipping charges

2) Wait until all items are in, then ship complete

3) Cancel the out of stock item(s)

4) Switch the out of stock item(s) to another item that is in stock and ship the order (ex: switch a 15" drawer base to a regular 15" base, or a 21x30 wall cabinet to a 18x30 wall cabinet with a 3” filler). If the items being changed result in a higher cost, you would be responsible for the difference and if they are a lesser cost, you would receive a refund for that amount.

When will my credit card be charged?

Credit card authorization is needed before an order can be processed so your credit card will be charged when your order is placed.

When will my order ship?

Most Ready-to-Assemble orders will ship in 3-15 business days.