What do I need to do on delivery besides unload the cabinets/accessories?
It is extremely important that you do a piece count and make sure all ordered pieces are there (unless you’ve been informed of any back order stock items). Some pieces may be packaged together, i.e. crown molding, fillers, etc. If you can, open any accessory boxes while the driver is there to make sure all pieces are accounted for, if you’re not able to, mark the Bill of Lading (BOL – shipping paperwork that the driver has) that you weren’t able to verify the piece count in that specific box. If there is anything missing, it must be noted on the BOL. Make sure to get a copy of the BOL with the driver’s signature and that the driver has a copy noting any shortages, we will need a copy sent to us to process your replacement order. If shortages are not noted on the BOL, we will not be able to reship these items free of charge.
In addition to doing a piece count, you want to check each box for visible damage. The trucking company is required to let you check the outside of each box. You do not need to open each box, just check over the outside for cracks, dents, holes, etc… If the driver tells you they will not wait for you to check over the boxes, call the trucking company and explain that you need to note any visible damage on the BOL and the driver is giving you a hard time (this is not very common). The number to the trucking company will be on the BOL. The boxes are checked in the warehouses before being shipped out, however, as soon as the trucking company picks up your order, they are responsible for any damages that occur in transit and will only approve replacements if the damages are noted on the shipping paperwork (Bill of Lading – BOL) on your delivery.
Nelson Cabinetry Affiliates and Dealers
Thank you for your interest in becoming a part of the comprehensive network of authorized Nelson Cabinetry affiliates and dealers. Our network is crucial in helping us spread the Nelson Cabinetry experience to consumers around the country. Nelson Cabinetry products are the preferred choice for new construction and renovation projects of kitchens and bathrooms. As an authorized affiliate/dealer, you will be able to provide high-quality cabinetry to builders, contractors, and retail consumers.
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The quote has to be for the exact same product, delivered to exact same location
The quote has to be from a ligitimate company with company name on it. Printouts of their shopping carts are accepted as well as a pdf copy of the quote, or a forwarded e-mail if it includes the name of the person that quoted you. No verbal quotes are accepted.
The quote must contain a complete list of the products that you were ordering (can not be just a total), the price of each cabinet, and the shipping charges (the shipping terms must match ours as well).
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